IT Helpdesk

Lisboa Part-time

Detalhes da oferta

With nearly 170 years of existence, and over 40,000 employees in more than 70 countries around the world, Savills is a company of international reputation in the real estate market.

Savills Portugal, holding a prominent position in the national market, and currently undergoing a strong growth, with mandates for the main projects under development in Portugal, intends to reinforce its IT team with the integration of an IT Helpdesk in our Lisbon office.

Key tasks/ activities:
  • Monitoring the helpdesk ticketing system and allocate support resources;
  • Provide first line IT support to users;
  • Hands on technical support (install and configure) on computer hardware and software installation;
  • Liaise with office and site users, IT applications team, infrastructure team to resolve operation issues;
  • Maintain proper records on incidents, escalation, tracking log and inventory control;
  • Accountable for ensuring all IT services delivered are compliant with company standard practice. 
Requirements, Skills and Experience Desired:
  • Higher Diploma or above in IT / CS related disciplines;
  • Minimum 1 year in IT operation support areas;
  • Proficiency in Microsoft product family support, hands on experience in deploying, managing and supporting in MS Windows
  • OS platform;
  • Familiarity with LAN / WAN / VPN / TCP/IP architecture;
  • Good communication and interpersonal skills, a good team player, self-motivated, good problem-solving skills, detail-oriented and able to work independently.

What we offer:
  • Top-notch office facilities in a premium location in Lisbon;
  • Organizational culture focused on the well-being, team spirit and excellence;
  • Experienced and very motivated team;
  • Continuous training for further professional and personal development;
  • Opportunities for career progression.

To apply for this position, please send your CV and covering letter to Joana Malheiro (career@savills.pt).
Please note that we will use your personal details to respond to your application. For more details, please see our Privacy Policy.
 
DistritoLisboa
LocalLisboa
Habilitações mínimas Curso Técnico ou Equivalente
Experiência mínima 1-3 anos
Características pessoais Elevado grau de autonomia, proatividade e espírito de iniciativa
Idiomas Inglês
Conhecimentos de informática descrito na oferta
Sector de actividade Outros
Tipo de contrato Part-time
Remuneração A definir
Tipo de oferta Emprego
Contactos Savills Portugal - Mediação Imobiliária, Lda
Avenida Miguel Bombarda, 4, 7º
1000-208-1000-208 Lisboa
Portugal
Teresa Coutinho
careersavills.pt
213139000
https://www.savills.pt/

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