Detalhes da oferta
Description:
Seniority: Mid/Senior
Working model: Hybrid (70% remote; 30% in person)
Language: Portuguese (minimum C2) | English (minimum C1)
Location: Lisbon
Sector: Telecommunication
Bachelor's/Master's degree in computer science, management information engineering or information systems.
+4 years of experience as a Project Manager with implementation of ITSM tools (servicenow)
Mandatory:
• Experience as a Project Manager with implementation of ITSM tools (servicenow)
• Agile, Kanban, Scrum e Waterfall
• MS Project Server, Office, Project
• Ticketing Solutions | Workflow (Remedy)
• Advanced Architectures and Integration Infrastructure
• Spoken and written English
• Knowledge of ServiceNow: ITSM, ITOM, Asset Management
• Knowledge of standards for integration with other systems, namely JDBC, MID Server, REST / SOAP
• Good communication
• Proactive
• Teamwork
• Top 5 Skills: resilience, good teamwork and communication skills, ServiceNow, and ITSM;
Daily tasks:
• Actively participate in technology consulting projects.
• Identify and document technical requirements.
• Design technical solutions for ITSM tools, preferably in Servicenow, and fault and performance tools.
• Identify business requirements and translate them into development requirements for digital solutions, following market best practices.
Non mandatory:
• ITIL certification (plus);
| Distrito | Lisboa | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Habilitações mínimas | Curso Superior | ||||||||
| Experiência mínima | 3-5 anos | ||||||||
| Sector de actividade | TI, Telecomunicações e Comunicação | ||||||||
| Tipo de contrato | Full-time | ||||||||
| Tipo de oferta | Emprego | ||||||||
| Contactos |
Alium Consultancy Ltd
1 Canada Square, London, E14 5aa England E14 5AA-E14 5AA London United Kingdom
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