Detalhes da oferta
CCTalents - We are experts in attracting the best (inter)national talent and making their profiles available to our clients, so they can build their work teams. Our team is made up of professionals with a solid career in recruitment and selection.We have Premium (inter)national partnerships and a digital marketing team, focused on conveying the work potential of the area.
About the Client :
The leading player in the global sports and gaming industry with an established presence and millions of customers across markets in Europe and Latin America, while recently entered Africa and North America.
Role: Customer Support Advisor
Language: Portuguese European (Native) + English (B2) - both languages written and oral
Key Responsibilities: Providing customer assistance via incoming calls, live chat, email, and social media channels.
Respond to customer issues, inquiries, complaints, and comments via multiple channels.
Profile:
- Have an interest in sports
- Have good typing and computer skills (MS Office applications), with the ability to quickly learn new software and tools
- Have the ability to explain complex concepts clearly and concisely
- Previous experience in call center 6 months (mandatory)
- Availability to work on rotational shifts
Salary Conditions:
- Base salary (gross): 870€ x 14
- Complexity bonus (gross): 80€ x 11
- Meal allowance: 7,23€ per workday (paid in meal card)
- Health insurance: Since day 1 upon monthly payment - Free after 6 months of contract
Schedule:
- Monday to Sunday – 24/7 - Rotative shifts including night shifts. Days off: 2 days (rotative)
- Workload: 40h/week (full time) - 100% on site
- Workplace: Lisboa
- Type of contract: 6 months with the possibility of renewal
APLLY SENDING YOUR CV TO: mariana.soares@cctalents.com
| Distrito | Lisboa | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Local | Lisboa | ||||||||
| Habilitações mínimas | 12º ano de escolaridade | ||||||||
| Experiência mínima | 0-1 anos | ||||||||
| Idiomas | Portugues Europeu Fluente + Ingles B2 | ||||||||
| Conhecimentos de informática | Sim | ||||||||
| Sector de actividade | Educação, Cultura e Desporto | ||||||||
| Tipo de contrato | Full-time | ||||||||
| Duração | 6 meses/renovável | ||||||||
| Remuneração | 870,00€ + 80,00€ = 950,00€ + 7,23€ per/workday | ||||||||
| Tipo de oferta | Emprego | ||||||||
| Contactos |
CCTALENTS
Estrada da Algazarra, 39C 2810-011 Almada Portugal
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