Detalhes da oferta
Are you a French speaker looking for a new challenge in Lisbon, giving great customer service to your clients?We have the right opportunity for you!
Funções
- Answering calls from our members;- Handle management queries, requests for information and complaints by telephone;
- Understanding members' requests and finding solutions;
- Communicate in a personalized and humanized way;
- Use various contact channels with members, keeping up with technological developments (chatbot, among others);
- Participating in improving the quality of customer service (proposing improvements to processes, analyzing complaints, etc.).
- One day a week in the back office, working on customer files.
Requisitos
- Fluent in French;- Experience in call center environment;
Oferta
- Direct contract with the client;- Salary 1200€ + 9€ Meal Allowance + internal benefits;
- MON-FRI (starting at 7h30 or 8h or 8h30);
- Hybrid (Parque das Nações) after the first 3 months.
| Distrito | Lisboa | ||||||||
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| Local | Lisboa | ||||||||
| Sector de actividade | TI, Telecomunicações e Comunicação | ||||||||
| Tipo de contrato | Full-time | ||||||||
| Tipo de oferta | Emprego | ||||||||
| Contactos |
Adecco Recursos Humanos, E.T.T., Lda.
Edifício Mar Vermelho Av. D. João II, Lote 1.06.2.5 B, 9.º Piso, Parque das Nações 1990-095 Lisboa Portugal
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