Collections Specialist - Spanish Speaker - Algés

Descrição: 

Are you considering a new professional challenge? Get to know this opportunity. We are recruiting a Collections Specialist for a growing Multinational Company located in Lisbon.

Reporting directly to the Collections Agent, you will perform several accounting and treasury tasks to the subsidiaries working with SSC Portugal.

O que terás de fazer

- Manage client portfolio in a multinational environment;

- Ensure payment deadlines;

- Receiving customer complaints and forwarding them to the respective subsidiaries;

- Obtaining missing accounting information from clients - telephone and email;

- Arguing and imposing the position of subsidiaries with diplomacy, and complying with good manners;

- Properly record all complaints received either by phone or email;

- Follow-up on customer accounts;

- Identify solutions to the problems presented;

- Establish a network of internal (SSC and Subsidiary) and external contacts (Customers).

O que precisas de garantir

- Experience in cash-collection position (experience within a shared service environment would be a plus);

- Languages: Spanish(C1/C2) and English (minimum B2);

- Good knowledge in finance;

- Advanced level of Excel and experience with SAP;

- Attention to detail and accuracy;

- Good verbal and written communication skills;

- Customer orientation.

O que te proporcionamos

- Fixed-term contract (12 months - renewable);

- Meal allowance of 8,32€;

- Attractive benefits such as Life Insurance, Pension Fund, Health Insurance for employees and children, anual bonus;

- Hybrid work regime (except on the first month);

- Working hours from 8.30 AM to 5.30 PM;

- Possibility of career progression in a fast-growing company.

O que terás de fazer

- Manage client portfolio in a multinational environment;

- Ensure payment deadlines;

- Receiving customer complaints and forwarding them to the respective subsidiaries;

- Obtaining missing accounting information from clients - telephone and email;

- Arguing and imposing the position of subsidiaries with diplomacy, and complying with good manners;

- Properly record all complaints received either by phone or email;

- Follow-up on customer accounts;

- Identify solutions to the problems presented;

- Establish a network of internal (SSC and Subsidiary) and external contacts (Customers).

O que precisas de garantir

- Experience in cash-collection position (experience within a shared service environment would be a plus);

- Languages: Spanish(C1/C2) and English (minimum B2);

- Good knowledge in finance;

- Advanced level of Excel and experience with SAP;

- Attention to detail and accuracy;

- Good verbal and written communication skills;

- Customer orientation.

O que te proporcionamos

- Fixed-term contract (12 months - renewable);

- Meal allowance of 8,32€;

- Attractive benefits such as Life Insurance, Pension Fund, Health Insurance for employees and children, anual bonus;

- Hybrid work regime (except on the first month);

- Working hours from 8.30 AM to 5.30 PM;

- Possibility of career progression in a fast-growing company.