Client Customer Service - ZARA - LISBOA/REMOTO

Lisboa Full-time

Detalhes da oferta

Are you a team player with a passion for supporting your colleagues?  

Join Zara's Customer Service team and make a positive impact.

About the Role:

As a Customer Service Representative, you will play a vital role in providing exceptional support to our dedicated Zara employees. You will be the go-to resource for your colleagues, handling inquiries, resolving issues, and ensuring their satisfaction. Your dedication to providing a seamless internal support experience will be instrumental in keeping our team motivated and productive.

Responsibilities:

- Handle employee inquiries via phone, email, and internal messaging
- Resolve employee issues promptly and efficiently
- Provide information and guidance on company policies and procedures
- Process employee requests and forms
- Maintain accurate employee records
- Contribute to a positive and supportive work environment

What We Offer:

- Competitive salary: €1,784.61/month  
- Flexible schedule: Mon-Fri 8am-6pm, rotating Saturdays  
- Work from home or Lisbon office 
- Opportunity to work in a fast-paced and dynamic environment
- Chance to make a real impact on employee satisfaction
- Professional development and training opportunities
- Be part of a global fashion brand with a rich heritage

Qualifications:

- Excellent communication and interpersonal skills
- Ability to handle employee inquiries with empathy and professionalism
- Problem-solving and conflict resolution skills
- Strong attention to detail and accuracy
- Fluency in Danish
- Experience in customer service or administrative support is a plus

If you are a passionate and supportive individual who thrives in a collaborative environment, we encourage you to apply!

To apply, please send me your resume!  mariana.soares@cctalents.com

We look forward to hearing from you!
DistritoLisboa
LocalLisboa ou Remoto
Habilitações mínimas 12º ano de escolaridade
Experiência mínima 0-1 anos
Idiomas Danish
Sector de actividade Comércio, Vendas e Serviços
Tipo de contrato Full-time
Remuneração € 1.784,61
Tipo de oferta Emprego
Contactos CCTALENTS
Estrada da Algazarra, 39C
2810-011 Almada
Portugal
Mariana Soares - Talent Acquisition Specialist
mariana.soarescctalents.com
+351 939 012 047
https://cctalents.pt/